.: Labour and work organisation in the sector of new technologies. :.
Certain sectors of activity the organisation of which combines work flexibility and information technology encourage the emergence (or the return?) of authoritative management.
What are the aspects of that flexibility ? What aspect of flexibility allows more of a kind of domination-submission relationship ? How does one analyse it in terms of gender?
With the film :
Pour 300 appels par jour (For 300 calls per day) - Christophe de Hallivillée, F/1999/VHS/vo.fr./58'
"Christophe de Hallivillée's documentary French shows the situation of the employees (mostly women) of a French call-center located near Amiens. They work under stress and in unbearable conditions, with intermittent schedules and short-term contracts, for a starvation wage, and in particular under the monitoring of a supervisor with his/her computer network. "Call center operators ", up-and-coming training and job … or simply an expression to disguise the new slaves of tele-work and communication?
Martin Jacqueline(eng)Forums -